Privacy Policy

wearvelvetnoir.com and the Velvet Noir brand are operated by CrownSummit International Limited, a limited company incorporated in Hong Kong under company number 81067916.

Registered address: Room 01, Unit A19, 19/F, Wah Lok Industrial Centre, Nos. 37-41 Shan Mei Street, Sha Tin, New Territories, Hong Kong.

We collect information you provide when placing an order, creating an account, contacting customer care, subscribing to communications, or submitting a form. This may include your name, email address, telephone number, billing and shipping addresses, order details, preferences, and communications with us.

Payment information is processed by our payment service providers. We generally receive transaction status and limited payment details rather than full card numbers.

We may automatically collect IP address, browser and device information, approximate location, referral source, pages viewed, interactions, cookie identifiers, and fraud-prevention signals.

We use personal information to process and deliver orders, provide customer support, administer accounts, prevent fraud, secure our services, comply with legal obligations, improve our website, measure advertising performance, and send marketing communications where permitted or with consent.

Depending on where you live, we process information to perform our contract with you, pursue legitimate business interests, comply with law, protect our rights, and act on your consent. You may withdraw consent at any time without affecting earlier lawful processing.

We may share information with service providers supporting hosting, ecommerce, payment processing, fraud prevention, order fulfilment, delivery, analytics, advertising, email, customer support, and professional advice. We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, financing, sale, or transfer of our business.

We do not sell personal information for money. Where applicable law treats certain advertising disclosures as a sale or sharing, you may request to opt out.

We and our partners use necessary, preference, analytics, and advertising cookies or similar technologies. These help keep the store functioning, remember choices, understand performance, prevent fraud, and measure campaigns. You may manage non-essential cookies through available consent controls or your browser settings. Blocking cookies may affect site functionality.

We operate from Hong Kong and serve customers internationally. Your information may be processed in Hong Kong, the United States, and other countries where our service providers operate. Where required, we use appropriate safeguards for international transfers.

We retain information only as long as reasonably necessary for the purposes described above, including order fulfilment, accounting, dispute resolution, fraud prevention, and legal compliance. We apply reasonable administrative, technical, and organizational safeguards, but no online system is completely secure.

Depending on your location, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information; object to or opt out of certain processing; withdraw consent; and appeal a decision. California residents may also have rights concerning the sale or sharing of personal information and the use of sensitive information, where applicable.

To exercise a right, email us using the contact information below. We may need to verify your identity. You may unsubscribe from marketing emails at any time using the link in the message.

Our website and products are intended for adults aged 18 or older. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information to us.

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The revised version will be posted here with a new last-updated date.

This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region, without prejudice to mandatory privacy or consumer protections that apply in your place of residence. The courts of Hong Kong have non-exclusive jurisdiction.

Privacy questions and requests may be directed to CrownSummit International Limited, trading as Velvet Noir.

Registered address: Room 01, Unit A19, 19/F, Wah Lok Industrial Centre, Nos. 37-41 Shan Mei Street, Sha Tin, New Territories, Hong Kong.
Email: velvetnoir690@gmail.com
WhatsApp: +1 (859) 787-5816